Payment Policy

MANDAL SUPERMART – PAYMENT POLICY

Effective Date: 28 September 2026

1. Payment Methods

Mandal Supermart accepts payments through the payment methods made available in the app, which may include UPI, debit card, credit card, net banking and other supported payment options.

2. Online Payment

Customers may be required to complete payment at checkout before an online order is confirmed. Payment processing is handled through the payment gateway integrated with the app.

3. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations, subject to Mandal Supermart's availability and applicable order limits.

4. Payment Failure

If money is deducted from the customer's account but the order is not successfully confirmed, the customer should contact Mandal Supermart with the transaction details. Any eligible refund will be processed through the payment gateway/bank according to the applicable process.

5. Refunds

Where a refund is approved under the Mandal Supermart Return & Refund Policy, the refund will normally be processed to the original payment method. The time taken for the amount to reflect may depend on the payment gateway or customer's bank.

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