Return and Refund Policy

MANDAL SUPERMART – RETURN & REFUND POLICY

Damaged or Expired Products

Customers should check their products at the time of delivery. If a product is received damaged or expired, please report it to Mandal Supermart as soon as possible.

Return/Exchange

Return or exchange is available only for products that are verified as damaged or expired, subject to applicable law and our verification process.

Bill/Order Details

The original bill, invoice or order details may be required to process a return, exchange or refund.

Other Returns

Products cannot ordinarily be returned or exchanged for reasons such as change of mind, wrong selection or personal preference, except where required by applicable law.

Refund

Where a refund is approved, it will generally be made through the original payment method or another suitable method communicated by Mandal Supermart.

Contact

For return, exchange or refund requests, customers should contact Mandal Supermart through the support/contact details provided in the app.